Cancellation Policy

We understand that travel plans can change, so we try to keep our cancellation rules simple and fair for all guests.

• Free cancellation up to 24 hours before check-in.

• Cancellations made within 24 hours of the check-in time may be charged one night’s stay or a percentage of the booking amount, depending on the room type and season.

• No-show bookings (guest does not arrive and does not inform us) will be charged for the first night in full.

• For bookings made through phone or WhatsApp, please cancel through the same channel so the request is processed quickly.

• If you paid in advance, eligible refunds will be processed within 3–7 working days through the same payment method used at the time of booking.

• Date changes are subject to availability and may have a price difference depending on the new dates.